At IEG4 and Agile Applications, we are at the forefront of delivering innovative digital solutions for the Public Sector
With a large number of organisations relying on our intuitive technology, we are proud to offer a comprehensive range of services that cater to various local government and healthcare needs around the Continuing Healthcare process. From corporate services to social prescribing, planning and building control to burial and crematorium services, our expertise covers a wide spectrum of essential public services.
Our customers consistently remain with us over the long term, frequently starting with a single solution and gradually expanding to adopt our entire suite of innovative offerings as their needs evolve. Our focus is clear: to streamline processes, enhance service delivery, and improve both organisational efficiency and stakeholder engagement through automation and technology.
Our mission and approach
At the core of our mission is the belief that technology has the power to transform lives and public service delivery. We see the rapidly changing landscape of public services as an opportunity to help organisations rethink how they operate. Our cloud-based solutions, hosted on Microsoft’s secure Azure platform, allow us to provide software that is both scalable and adaptable to the specific needs of local authorities and healthcare providers. Through our commitment to innovation, we are helping our clients increase their return on investment, boost productivity, and engage and deliver services in ways that were not possible with their legacy systems.
Our integrated solutions empower public sector organisations by automating workflows and eliminating manual processes, leading to reduced operational costs, improved service accuracy, and a greater focus on strategic initiatives. We don’t just deliver software; we work closely with stakeholders to understand their challenges and develop solutions that meet their specific needs while enabling long-term sustainability and growth.
Solutions for local government
In local government, our solutions span a wide range of service areas, including:
- Customer services
- Concessionary travel
- Waste management
- Planning and building control
- Land charges and regulatory services
- Social prescribing
- Burial and crematorium services
Each solution is designed to be fully integrated with existing back-office systems through bi-directional APIs, ensuring seamless data flow and accuracy across departments. Our platform supports self-service, enabling citizens to engage with public services independently, improving the speed and efficiency of processes, and reducing the need for administrative interventions.
For example, our intelligent AI Planning Validator solution assists local councils in streamlining the planning application process. By leveraging AI to validate planning submissions, our solution ensures that applications meet local planning regulations and policy requirements before reaching human review, drastically reducing the need for manual checking and significantly improving the accuracy of the planning validation process.
Driving innovation in healthcare
In the healthcare sector, IEG4’s Continuing Healthcare (CHC) platform is transforming patient care. Our end-to-end solution allows healthcare providers to manage the entire patient journey, from eligibility assessments to care package approvals, delivering a seamless and patient-centric experience. The platform improves communication between healthcare professionals, ensuring that patients receive timely care while reducing the administrative burden on staff.
By automating repetitive tasks, the CHC platform delivers transparency and ultimately improves patient outcomes. This is particularly critical in a healthcare environment where delays can impact patient health and wellbeing. With our platform, healthcare providers can focus more on delivering quality care and less on administrative hurdles.
A commitment to security and scalability
All of our solutions are built on Microsoft’s Azure platform, providing robust security and compliance with government regulations. This ensures that sensitive data, whether from local government or healthcare organisations, is protected at all times. Our cloud-based approach also means that our solutions are highly scalable, allowing organisations to grow and adapt their services as needs evolve without disruption.
Whether it’s managing complex planning applications or delivering care packages, our solutions are designed to scale alongside our clients, offering flexibility and peace of mind.
Empowering organisations to thrive
At IEG4, we are more than just a software provider — we are a strategic partner. We believe in working closely with our clients to understand their challenges and co-create solutions that drive real, measurable results. Our goal is not only to solve today’s problems but to anticipate and meet the challenges of tomorrow. This approach allows our solution users to stay ahead in a rapidly changing and challenging environment, adapting to new regulations, evolving stakeholder expectations, and technological advancements.
By focusing on automation, we enable organisations to free up valuable resources, reduce costs, and improve the quality of service delivery. This is particularly important in the public sector, where resources are often stretched, and expectations for higher efficiency are growing.
Shaping the future of public services
The future of public services lies in digital transformation, with IEG4 and Agile Applications committed to leading the way. Our innovative, easy-to-use solutions are designed to evolve alongside our customers, ensuring that they remain competitive, efficient, and responsive to the needs of the citizens they serve.
From self-service portals that empower citizens to manage their interactions with local councils independently, to automation platforms that streamline healthcare processes, our solutions are built with the future in mind. As the demands on public services grow, we are here to help organisations rethink and redefine how they deliver essential services.
In conclusion, IEG4 and Agile Applications, as part of the LDC-backed IEG Group, are uniquely positioned to drive digital transformation within both the public and healthcare sectors. Our commitment to innovation, security, and scalability ensures that our clients not only meet the challenges of today but thrive in the opportunities of tomorrow.
Digital tools for an evolving public sector.
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