Klima-Therm is no ordinary HVAC equipment supplier. The company insists on going that extra mile by offering a fully comprehensive service that includes – but is by no means limited to – supplying pioneering HVAC technology
In the world of publishing, full-service agencies are integrated marketing and advertising organisations that provide a comprehensive set of services to their customers that span the entire discipline. In short, these businesses are designed to handle all the advertising and marketing requirements of their clients in print, video, and social media.
The same principles apply to full-service design agencies. Here, the organisations focus on brands, products, and services and can, for example, provide a large range of creative services, including brochure to website design, encompassing the development of marketing materials, graphic design, website creation, digital design, photography, and putting together presentations.
Typically, this one-stop-shop approach to business offers multiple products or services to consumers through a business strategy centred around offering the greatest possible convenience to customers and processing and supplier efficiencies to them.
Groundbreaking HVAC equipment
But it is not only advertising and design agencies that can offer a single point for a range of services; other sectors can too. Take Klima-Therm, for example. The company offers a vast array of groundbreaking HVAC equipment that can be employed across a range of sectors in a number of applications.
The cutting-edge HVAC technology Klima-Therm supplies include various types of heat pumps, chillers, other air conditioning and air distribution equipment, air handling units, chilled beams, fan coil units, and spare parts. Because it is technology ‘agnostic’ (in other words, it has no allegiance to a particular manufacturer), the company can provide the best value in terms of lifecycle operation, efficiency, and reliability, as well as cost-effective service and maintenance.
Klima-Therm has remained a pioneer, punching above its weight. A host of large, well-known organisations trust the company to provide the right solutions on time and on budget. The technical innovation that forms the basis of the company’s product range has also seen it set a number of industry firsts in the UK.
These include, for example, two-speed compressors, chilled beams, Turbocor compressors, large air- and water-source heat pumps, alternative refrigerants, and modular small-footprint condenser systems.
Comprehensive after-sales service and repair
Importantly, Klima-Therm’s service does not end with equipment supply. The company can also offer comprehensive after-sales service and repair. In addition to flexible, competitive, and reliable contractor support, this includes technical solutions for consultants and the delivery of flexible, turnkey projects, from design to installation and handover, customising the service to specific customer needs.
Continuing professional development programme
Contributing to the training needs of the HVAC industry as a whole, the company’s comprehensive series of continuing professional development (CPD) programmes are designed to develop the skills of HVAC professionals and enhance workplace performance and future career prospects. All of the company’s CPDs are fully certified by the CPD Certification Service and will soon be approved by CIBSE.
What does full-service mean for customers?
So, for Klima-Therm, full-service means offering a variety of related services to customers so that demands are met by a single, unified business. The advantages of this one-stop-shop approach to HVAC specification, supply, and installation are manifold.
They include, for example, lower costs because less work is involved in managing purchases, the ability to offer priority delivery dates, continual product improvement driven by market needs, and better pricing. Furthermore, a single point of contact simplifies the entire buying and servicing chain. All of these benefits cancel out the apparent disadvantage of dependency on one supplier.
Full-service also contributes to the convenience of single-source purchasing. This adds to the convenience for customers because it means there is no need to submit a purchase request to several different companies. A single purchase order reduces paperwork, and there is less requirement for contact with suppliers, saving effort and money, freeing up valuable business time, and reducing opportunity costs.
Klima-Therm: Assisting clients across the UK
Its Wimbledon-based headquarters are ideally located to serve London, the Home Counties, and the South of England. Teams of specialist engineers are strategically located around the country to assist clients across the UK.
