The UK government has new plans to address the growing issue of digital exclusion, which affects millions of people and could slow economic growth if it isn’t tracked effectively
These plans will be put into place using the Digital Inclusion Action Plan; by doing this, the government is showing significant steps towards breaking down the barriers that prevent some individuals from accessing and fully benefiting from the digital world.
Allowing everyone to gain digital skills
A key part of this strategy is ensuring everyone, regardless of age, income, or location, can get the digital skills they need to thrive in the modern world.
As everyday activities such as booking healthcare appointments, applying for jobs, or managing finances move online, everyone must be able to use digital services.
However, research has shown that one in four Britons struggle with basic digital tasks, which is further creating a divide between those who can navigate the digital world and those who can’t.
This is why the UK government has set out various plans to improve digital access and skills across the UK.
Targeting those at risk of digital exclusion
A key part of their plan is funding local projects specifically targeting the groups most at risk of digital exclusion.
This includes older adults, low-income households, and other vulnerable communities. By working closely with local authorities and charity organisations, the government hopes to create tailored solutions that address different areas’ unique challenges.
The government is leading the way for economic potential by improving everyone’s digital skills. Many employers struggle to find candidates with the right digital capabilities, and the lack of skills can hinder business growth and the UK’s economic progress.
Wider issues with being digitally excluded
Digitally excluded people are also disadvantaged in terms of financial stability, as they often face higher costs for products and services. For instance, individuals without internet access can pay up to 25% more for insurance, train travel, and food, further entrenching social inequality.
To address some of these issues key tech companies have offered their support. Google, BT, and Vodafone are among the major parties dedicated to offering digital skills training and affordable technology to help individuals overcome the barriers they face. These partnerships are essential in scaling up the government’s efforts and ensuring people can access the training and devices they need to succeed.
The government is also focused on providing better connectivity through infrastructure investments, including broadband access for underserved areas.
Companies like Openreach are key in expanding ultrafast fibre broadband to millions of homes, particularly in rural and deprived areas. This improved connectivity is important for improving access to services and helping people to participate in the digital economy.
Community-based initiatives
Community-based initiatives also play an important role in government plans. Companies like BT, Virgin Media O2, and Three are already working to connect digitally excluded individuals by providing discounted or free internet services, devices, and data packages.
In addition to creating physical access to technology, digital literacy training is a key component of the initiative. Whether it’s helping older adults gain confidence using digital tools or supporting jobseekers in applying for online vacancies, the plan recognises that developing digital skills is crucial for empowering individuals to navigate the modern world.
As part of this, several companies have committed to offering tailored training programs, and local initiatives will provide additional support to those most in need.
