Baywater Healthcare walk us through their Virtual Ward solution, which has helped revolutionise healthcare for over 7,500 patients since 2020
Baywater Healthcare developed and began delivering its Virtual Ward solution in November 2020. Since then, over 7,500 patients have been supported through this innovative approach to in-home care. Virtual Wards have gained significant traction in recent years, particularly during the COVID-19 pandemic, as healthcare providers sought innovative solutions to manage patient care remotely.
They offer an opportunity to ease the burden on hospitals and deliver efficient, high-quality care to patients in the comfort of their homes.
A Virtual Ward is a digital solution for clinicians to support patients in their homes. It is a ‘wrap-around’ service that ensures patients can quickly receive the care they need while reducing the need for avoidable hospital admission.
Patients are monitored using pulse oximeters and other vital sign measurement monitors, including blood pressure and weight, which they use to submit daily readings. These readings are used to monitor any changes in patients and provide them with vital reassurance and clinical support in their treatment.
What is Baywater Healthcare’s Virtual Ward solution?
Baywater Healthcare is a CQC- regulated specialist provider of patient monitoring services and offers solutions to NHS patients to be monitored under a Virtual Ward. Baywater Healthcare’s Virtual Ward is a web-based platform that allows patients and providers to access the same patient data from anywhere.
They have built-in alerts and reminders to help ensure that patients receive timely care and follow-up. In addition, its cloud-based architecture makes it easier to integrate with NHS systems, and its advanced analytics capabilities make it easier to identify trends.
Baywater’s system’s intelligent workflow automation helps streamline the care process and reduce administrative burdens on clinicians. They work closely with their NHS customers to create bespoke, adaptable services to meet changing requirements.
Their solution is easy to use, cost-effective, and has positive patient and clinician outcomes. The Virtual Ward can monitor the well-being and a wide range of conditions, including but not limited to frailty, respiratory, cardiac, learning disabilities, mental health, oncology, care homes, diabetes and wound care.
Baywater CEO Adam Sullivan comments: “Digital health technologies have rapidly evolved in recent years, this includes telemedicine, mobile health apps, wearables, and remote patient monitoring devices.
These technologies have the potential to improve patient outcomes, reduce healthcare costs, and increase access to care. With an ageing population and the recent evidence of how stretched the healthcare system becomes during periods of winter pressure and pandemic, the need for in-home-based digitally enabled clinical supervision is an obvious path that can ease the workload in primary care.
The development of our Virtual Ward services has evolved over a 15-year period, during which we have demonstrated a sustainable model for remote healthcare services that complement specialist clinical services.
This ensures that all patients have a level of support that is applicable to their condition and that creates peace of mind for them and their families while allowing healthcare specialists to maximise their skills and resources across a wider group of people.
At Baywater Healthcare, our experienced team engages in over one million patient interactions annually. We do so with respect and with empathy. This experience has been invaluable in designing our digital applications to ensure they are user-friendly yet suitably advanced to provide meaningful interaction and feedback to their healthcare provider.”
The Virtual Ward provides significant cost savings for the NHS
The Virtual Ward assists the NHS in significant cost savings by reducing hospital admissions. This was a case when Baywater collaborated with Gloucestershire CCG to develop and deliver a COVID Virtual Ward. The innovative solution allowed Baywater Healthcare to monitor patients in their own homes.
Key monitoring needs were identified, including daily monitoring of SP02 via oximeter and general well-being questions to monitor symptoms. The solution had several positive outcomes, including reducing pressures on NHS hospitals, patients feeling more reassured, and faster intervention, reducing the risk to the patient’s health.
Users of Baywater Healthcare’s Virtual Ward shared some great feedback. One patient of the Virtual Ward stated, “It was very easy to submit readings, and knowing that someone was there keeping an eye on my state of health in case I took a turn for the worse was very reassuring”.
While another shared, “I am not sure I could have got through without the Virtual Ward team. They were amazing. Thank you for all your help and kind support from the bottom of my heart.”
Revolutionising the future of healthcare
Baywater Healthcare’s Virtual Ward solution revolutionises healthcare by offering a cost-effective, efficient, and patient-centred approach to in-home care. Through collaboration with healthcare providers like the NHS, Baywater’s Virtual Ward has demonstrated its potential to improve patient outcomes, reduce healthcare costs and increase access to care.
If you have any enquiries about Baywater Healthcare’s Virtual Ward solution, please complete the contact form available on their website or message sales@baywater.co.uk
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