Local government is all about people. But right now, it’s struggling to deliver the best experience in service delivery for citizens and employees alike.
Public sector digital transformation presents a multitude of opportunities, but with that technological expansion come challenges; let's explore a few.
Thomas Cox, Communications Officer at Telford and Wrekin Council, discusses the importance of a wellbeing initiative for Telford and Wrekin's residents.
Roy Shelton, Group Chief Executive Officer of Connectus Business Solutions poses the question, “should we prioritise investment into digital investment in rural communities?”.
Both the Covid-19 pandemic and an escalating cost of living crisis have exposed the vast economic, health and social inequalities across the UK, with deprived communities and the most vulnerable being impacted the hardest.
Digital solutions can enable government organisations to reach a wider number of people, provide a better experience for service users, and make the organisation more efficient.