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Digital Transformation

Public sector buyers: 5 key guidelines for public sector AI procurement

Crown Commercial Service explains how to effectively procure AI, with guidance for public sector buyers.

Cloudy with a chance of success: Moving your contact centre to the cloud

Cloud is transforming organisations, unleashing $1 trillion in value for Fortune 500 companies - now, it's time to move it to contact centres.

In times of uncertainty, robust data processes must be agile

There is an ever-growing need for robust data processes. Organisations must cope with changing security threats, data quality fluctuations and uncertainty in the operational environment.

Using big data to predict demand for local services

The public sector is lagging behind in adopting big data science to predict demand for local services, here's why it can help.

Central governments need to bet big on digital public services and data literacy

The efficient delivery of digital public services is a growing priority for central governments in response to evolving citizen needs.

Why local governments need a Total Experience model for service delivery

Local government is all about people. But right now, it’s struggling to deliver the best experience in service delivery for citizens and employees alike.

When, why and how legal teams should embrace professional investigators

Inquisitive, thorough, and multi-skilled professional investigators are a key weapon in a legal team’s arsenal after a client suffers a loss.

Building a holistic view of adult social care at Bristol City Council

Mark Carlile, Head of Public Sector at itelligent-i, looks at adult social care and the role of digital transformation in Bristol City Council.

G-Cloud 13 agreement goes live

Crown Commercial Service's G-Cloud 13 agreement has now been awarded and is live for customers to use.

How is digital transformation cushioning the blow of pharmacy closures?

There have been 800 pharmacy closures since 2015; here's how digital transformation can help save high street shops.

Why must the public sector move to cloud services?

The public sector must move to cloud services or risk falling behind the digital revolution currently underway.

Government needs digital transformation to respond to the cost of living crisis

As the UK faces a crippling cost of living crisis, adopting digital transformation in the government could empower active problem-solving.

Honeywell Manufacturing Excellence Platform: driving digital transformation in life sciences

Honeywell's Manufacturing Excellence Platform will revolutionise the digital transformation of the life sciences industry.

Public sector digital transformation: opportunities and challenges

Public sector digital transformation presents a multitude of opportunities, but with that technological expansion come challenges; let's explore a few.

Promoting wellbeing in Telford and Wrekin Council

Thomas Cox, Communications Officer at Telford and Wrekin Council, discusses the importance of a wellbeing initiative for Telford and Wrekin's residents.

Should we prioritise digital investment in rural communities?

Roy Shelton, Group Chief Executive Officer of Connectus Business Solutions poses the question, “should we prioritise investment into digital investment in rural communities?”.

How can technology help local authorities deliver the government’s Levelling Up Whitepaper agenda?

Both the Covid-19 pandemic and an escalating cost of living crisis have exposed the vast economic, health and social inequalities across the UK, with deprived communities and the most vulnerable being impacted the hardest.

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Latest Academic Articles

The latest academic articles from key research stakeholders