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Digital Transformation

How AI is being used to transform public services in the UK

New records show the role AI and algorithm tools play in the Government and how they contribute to change within the public sector.

Enabling the European digital age

Open Access Government charts the priorities of the European Commission’s Directorate‑General for Communications Networks, Content and Technology about carrying out and developing the policies that enable a thriving European digital age.

Advanced GP telephony for patient communication

Paul Nocivelli, Head of Business Solutions – Care Connect , Onecom Limited, charts redefining patient communication through advanced GP telephony.

Using technology to help local authorities to counter fraudsters

Fraud continues to be a significant and growing issue across all sectors in the UK, with stats showing that hundreds of millions are being lost every year; unfortunately, the public sector is far from an outlier to this trend. What can technology do?.

Top 5 security improvements to protect against public sector cybercrime

Sharing the experience of working with an NHS Foundation Trust, Firstserv’s Sebastian Tyc emphasises how managed services and cloud hosting are critical in the fight against public sector cybercrime.

The ‘Green Cloud’: Four strategies for a sustainable and responsible digital future

As a cloud service provider, Firstserv Ltd takes its responsibilities towards the environment seriously and is committed to reducing its carbon footprint, pursuing green hosting policies and, in turn, helping customers to be greener themselves.

Top 5 challenges when migrating to the cloud

Firstserv’s Sebastian Tyc outlines the risks of migrating to the cloud and how to best approach them.

€500 million to promote advanced materials for greener digital transition

The European Commission has revealed a strategy to push the EU to the front of advanced materials technology, crucial for the twin transition towards a greener and more digital economy.

How to enhance the cybersecurity landscape in the public sector

When it comes to cybersecurity, the public sector is renowned for being severely underfunded, leaving it limited with the resources it can depend on. To make matters worse, there is a lack of available security talent to fill an ever-growing list of positions.

Supporting digital independence with virtual assistants

Can technology be leveraged to obtain assistance in the digital age? Here, Mike Taylor, Senior Accessibility Analyst, Comms and Training Manager from the Digital Accessibility Centre, explores the use of virtual assistants.

Digital adoption: Ten tips for local government to save money through unprecedented austerity

Here Mark Gannon, Director of Client Solutions at Netcall explores ten tips to ensure successful digital adoption to help local government save money through continued austerity.

The Superbowl: A lesson in maximising marketing impact

What did the Superbowl tell us about marketing impact? In the ever-evolving landscape of marketing, understanding the dynamics of multi-platform executions and tapping into nostalgia can be the key to driving engagement and brand resonance.

Improving software security in the public sector

UK public sector organisations are facing threats and increasingly sophisticated attacks on key infrastructure and software security.

Low-band 5G broadband for better rural connectivity

Low-band 5G broadband has the potential as the next step to deliver better rural connectivity, David Hennell from National Broadband explains.

True digital levelling up is within reach for local authorities

Ian Newbury from BT Wholesale argues that the success of UK local authorities is reliant on the services they underpin, which can be improved by the digital levelling up agenda.

How local government can lay the digital groundwork for growth

Laying the digital groundwork by connecting communities is a key responsibility of local authorities, and the right foundations can attract investment and drive inclusive growth.

Navigating the future of public procurement

Let’s take a look at what the future holds for public procurement and how Framespan complements the Procurement Act 2023.

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