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Digital Transformation

How AI is being used to transform public services in the UK

New records show the role AI and algorithm tools play in the Government and how they contribute to change within the public sector.

The secret ingredient for successful digital transformation

Here, we hear the story about the secret ingredient for successful digital transformation, as engagingly told by Mark Vincent, Owner of Applied Change Ltd.

CCS Mobile Voice and Data Services agreement update

CCS provide an update on the Mobile Voice and Data Services agreement, illustrating the broader aim to enable the best pricing on core services for the public sector.

Will employees benefit from the UK’s investment into digital HR solutions?

With the emergence of digital HR solutions, employers must rethink and reset or risk losing all competitive edge with other firms.

It’s a speed thing: Public sector digital transformation

Public sector digital transformation has been a slow and challenging process. Exacerbated by a lack of funding, many agencies struggle to maintain legacy IT infrastructures, or upgrade them.

Understanding digital transformation in the NHS and where it’s going

Digital transformation in the NHS can mean different things to different people, here Ben Riley explores the digital future of the NHS and what online data can do for healthcare.

50% of UK organisations at risk of Shadow IT security threats

Shadow IT has a long list of associated problems, but chief among them is the additional security threat it represents.

New technologies are transforming the data protection landscape

May 2023 marked five years since the General Data Protection Regulation (GDPR) implementation across the European Union, how has technology affected this?

What type of digital transformation is right for public services?

Thom Beckett, Transformation Lead at Made Tech, explores the different types of digital change that can be applied to public services to make sure they’re user-centred.

Unlocking the power of the public sector cloud

Duncan Gillingwater, Regional Director, Public Sector UK&I, Dynatrace, discusses why the transition to the public sector cloud needs to happen, now.

Boosting economic progress through digital transformation in Egypt

Usama Elsayed, COO and Managing Director for MEA region, BPC, charts how digital transformation in Egypt is boosting economic progress and financial inclusion.

How the public sector can harness digital identity to dissolve the digital divide

A robust digital identity strategy underpins a resilient organisation, and it is paramount that the public sector takes this into account to achieve digital inclusivity.

Why Decision Intelligence holds the key to data transparency for government agencies worldwide

Government agencies and organizations are implementing powerful new Decision Intelligence (DI) platforms to ensure every department is getting the maximum possible value from the data available.

Digital adoption in UK SMEs backed by £4.5 million

Three universities have been awarded a share of funding to drive digital innovation across UK SMEs, as part of the HNCDI programme.

How can retail ERP systems help facilitate easier business growth?

Managing an omnichannel retail business means using various software programs to manage production, logistics, finances, and so much more. How can retail ERP systems help facilitate easier business growth and omnichannel commerce?

How can human-centered design improve the public sector service experience?

We are beginning to see more government agencies reassess their current systems and turn to human-centered designs to improve their public sector service experience.

Public sector achievements: Becoming a key driver of change

To prevent progress from slipping backwards, it’s important to reflect on public sector achievements and how it can maintain the tempo of transformation in the workplace.

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