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Deirdre Glenn, Manufacturing, Engineering and Energy Research Commercialisation Manager at Enterprise Ireland speaks to AG about how the organisation is supporting innovation throughout the country Ireland is one of, if not the, leading Research, Development and Innovation (RDI) countries in Europe, offering key commercial environments for companies to develop their research...

Jenny O’Neill, Workforce Management Manager at Buckinghamshire County Council, tells AG how her Council is focusing across the age spectrum in the search for talent There is a common myth that older people are no longer valued and no longer needed in the workplace. But I can assure you that is...

Louise Aston, Workwell Director, Business in the Community, gives her views on why a positive culture of wellbeing is vital for all organisations Supporting employees to be happy and healthy at work is one of the most important ways that an organisation can ensure sustainable high-level performance, and there is...

A key part of any business’s journey towards ensuring safety excellence, behavioural safety is a proactive method for preventing hazards from escalating into incidents and injuries. If implemented well, it is known to produce a return on investment of around €1.5m, per 100 employees, per year. Successful behavioural safety processes...

Improving Customer Experience Much emphasis is placed these days on improving Customer Experience – and rightly so. Happy customers cost less to care for and the department performs more efficiently as queries and problems are handled in a shorter time. And how is this improvement most commonly sought? Often it is...

David Armstrong, Head of Profession at The Chartered Quality Institute (CQI) sheds light on what lies at the heart of continual improvement for organisations It is not the strongest or the most intelligent who will survive but those who can best manage change.” This famous quote by Darwin is true not only...

Nita Clarke OBE, Director at IPA details why employee engagement has never been more imperative for the sake of the UK economy and public sector As David Macleod and I were writing our 2009 report Engaging for Success, there was a widespread view that engaging employees, while possibly an interesting...

Anne Hayes, Head of Market Development for Governance & Risk at BSI shows that the latest revision of the hospital cleanliness specification is not only about improving hygiene levels but patient trust According to the Mid Staffordshire NHS Foundation Trust Public Inquiry by Robert Francis QC in February 2013, “A...

Alexandra Bishop, Tissue Viability Nurse Specialist at Plymouth Wound Care discusses how effective wound care can make all the difference to a patient, and the NHS The importance of effective wound care cannot be underestimated. Wounds in complex patients and those that are poorly managed can lead to the development of...

Findings on Four Effective Communication Interventions for Children and Adults with Congenital Deafblindness. Need for intervention programs to improve communication and prevent challenging behaviors. Persons (children and adults) with deafblindness express themselves and understand others without a formal language on the basis of other communicative acts that may consist of bodily...

Cancer is an unreliable disease. Just as you think you are familiar with it and can begin treating and hopefully curing it, it is no longer as you thought it was. It has coloured its hair, carries other garments, or has changed its lifestyle making it unrecognisable and impossible...

Sarah Collen-Godman, Senior Policy Manager – NHS European Office at the NHS Confederation discusses how the Horizon 2020 programme will help to address major societal challenges Horizon 2020, Europe’s research and innovation programme, was launched at the beginning of 2014 and will run until 2020. It is the EU’s overarching, multi-disciplinary...

Regional councils are set to takeover the £6bn health budget for Greater Manchester under devolved NHS powers... Chancellor of the Exchequer George Osborne is expected to confirm the agreement to see regional councils takeover the NHS budget in Manchester on Friday. Under the current scheme NHS England has the power to...

Findings on four effective communication interventions for children and adults with congenital deafblindness Persons (children and adults) with deafblindness express themselves and understand others without a formal language on the basis of other communicative acts that may consist of bodily movements, tactile cues, postures and natural gestures (Goode, 1994). The...

Richard Kramer, Deputy Chief Executive at the Deafblind charity Sense highlights the importance of social care for deafblind and disabled people Last year was incredibly challenging for many deafblind and disabled people. Changes to the welfare system including the transfer from DLA to PIP and ongoing issues with Work Capability...

Dominic Carter, Policy Officer at the United Kingdom Homecare Association (UKHCA) details how home care can be more flexible and beneficial to the patient’s needs Homecare is a growing and varied service, focused on providing care and support in people’s own homes, ranging from shorter visits to remind an older person...

Phil Richardson a Commercial Consultant to the dermatology industry sheds light on the organic compound menthol, and its role as itch relief Menthol is used in a vast array of over-the-counter medications, despite this, the understanding of the clinical pharmacology of menthol remains incomplete. However, considering the extensive use of...

Chronic diseases account for the vast majority of deaths in European countries. Cardiovascular disease accounts for about 40% of deaths, with about 15% of deaths from ischaemic heart disease, 10% from strokes, and 25% from cancer. If simple lifestyle changes could reduce the risk of chronic disease, people could...

Paediatric Rheumatology has become recognised within the last 20 years as a paediatric subspecialty. Previously the care of these patients was undertaken by interested adult rheumatologists. However, the National Service Framework for children recognised that children should be seen in child-friendly areas by staff trained to look after children....

Dr Clarissa Pilkington, Consultant in Adolescent and Paediatric Rheumatology at Great Ormond Street Hospital (GOSH) sheds light on paediatric rheumatology and how treatment has improved over the years Paediatric rheumatology is a vibrant and relatively new speciality with active research pushing forward new therapies and drugs. It now needs to grow...