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Gerard de Graaf, Director – ‘Digital Economy and Coordination’ Communications Networks at the European Commission explains the importance of closing the ICT skills gap Digital technology, automation, computing and the Internet have revolutionised our daily lives and transformed the way products and services are designed and offered. This 4th industrial revolution...

Deirdre Glenn, Manufacturing, Engineering and Energy Research Commercialisation Manager at Enterprise Ireland speaks to AG about how the organisation is supporting innovation throughout the country Ireland is one of, if not the, leading Research, Development and Innovation (RDI) countries in Europe, offering key commercial environments for companies to develop their research...

Antonello Pezzini, Member of the European Economic and Social Committee (EESC) explains the importance of European companies creating sustainability strategies European companies are progressively building sustainability into their strategies, together with a new culture of innovation, with a view to securing competitive advantages. It is widely believed, from top management down...

Jenny O’Neill, Workforce Management Manager at Buckinghamshire County Council, tells AG how her Council is focusing across the age spectrum in the search for talent There is a common myth that older people are no longer valued and no longer needed in the workplace. But I can assure you that is...

Louise Aston, Workwell Director, Business in the Community, gives her views on why a positive culture of wellbeing is vital for all organisations Supporting employees to be happy and healthy at work is one of the most important ways that an organisation can ensure sustainable high-level performance, and there is...

A key part of any business’s journey towards ensuring safety excellence, behavioural safety is a proactive method for preventing hazards from escalating into incidents and injuries. If implemented well, it is known to produce a return on investment of around €1.5m, per 100 employees, per year. Successful behavioural safety processes...

Improving Customer Experience Much emphasis is placed these days on improving Customer Experience – and rightly so. Happy customers cost less to care for and the department performs more efficiently as queries and problems are handled in a shorter time. And how is this improvement most commonly sought? Often it is...

Employee health and well-being can make a significant difference to an organisations productivity and costs. Here Dr Jill Miller, Research Adviser at CIPD explains further Investing in employee well-being isn’t just nice to have – studies consistently show that having a well-thought-out well-being strategy reaps dividends for both the employee...

David Armstrong, Head of Profession at The Chartered Quality Institute (CQI) sheds light on what lies at the heart of continual improvement for organisations It is not the strongest or the most intelligent who will survive but those who can best manage change.” This famous quote by Darwin is true not only...

Nita Clarke OBE, Director at IPA details why employee engagement has never been more imperative for the sake of the UK economy and public sector As David Macleod and I were writing our 2009 report Engaging for Success, there was a widespread view that engaging employees, while possibly an interesting...

Anne Hayes, Head of Market Development for Governance & Risk at BSI shows that the latest revision of the hospital cleanliness specification is not only about improving hygiene levels but patient trust According to the Mid Staffordshire NHS Foundation Trust Public Inquiry by Robert Francis QC in February 2013, “A...

Alexandra Bishop, Tissue Viability Nurse Specialist at Plymouth Wound Care discusses how effective wound care can make all the difference to a patient, and the NHS The importance of effective wound care cannot be underestimated. Wounds in complex patients and those that are poorly managed can lead to the development of...

Findings on Four Effective Communication Interventions for Children and Adults with Congenital Deafblindness. Need for intervention programs to improve communication and prevent challenging behaviors. Persons (children and adults) with deafblindness express themselves and understand others without a formal language on the basis of other communicative acts that may consist of bodily...

Dr Thierry Keller Director of Rehabilitation at TECNALIA Research & Innovation discusses how robotic technologies can help assist rehabilitation Rehabilitation robotics includes a wide range of stationary and portable electromechanical assisted training devices with the main purpose to train lost body functions caused by neurological or traumatic events. Although a...

Last year saw the 50th anniversary of the US Surgeon General’s Report Smoking and Health and triggered global efforts to prevent tobacco use. Over those 5 decades, US smoking prevalence has fallen dramatically from around 45%1 to just over 18%2. Europe has seen similar falls, but there remain a...

Cancer is an unreliable disease. Just as you think you are familiar with it and can begin treating and hopefully curing it, it is no longer as you thought it was. It has coloured its hair, carries other garments, or has changed its lifestyle making it unrecognisable and impossible...

Portable ultrasound is a powerful bedside tool used to evaluate lung pathology in patients in whom pneumothorax, congestive heart failure, and interstitial lung disease are considered in the differential diagnosis Portable ultrasound has several advantages over more traditional radiographic imaging modalities used in the evaluation of lung pathology. Thoracic ultrasound...

Sarah Collen-Godman, Senior Policy Manager – NHS European Office at the NHS Confederation discusses how the Horizon 2020 programme will help to address major societal challenges Horizon 2020, Europe’s research and innovation programme, was launched at the beginning of 2014 and will run until 2020. It is the EU’s overarching, multi-disciplinary...

People with and without dementia share a common world. Yet, their daily lives are mostly separate. The challenge, however, is not to ignore the up to 1.5 million people suffering from dementia and their families in Germany, of which 80,000 are living in Rhineland-Palatinate. We have to understand them...

Advocacy in Somerset has been a registered charity since 2001 and is also a company limited by guarantee. Our mission has always been to provide an independent advocacy service to vulnerable adults and young people in Somerset, mainly but not exclusively experiencing mental health problems. To give a voice...