How Firstserv can help you grow your business, increase efficiency and deliver your dream digital transformation future
Formed in 1998, we have over 25 years of experience of the hosting business, and have developed a large body of knowledge, procedures and accreditations.
We are UK – based, with UK support and UK data centres and our best-of-breed technology can be trusted to keep you online, 100% of the time. Every client has their own dedicated account manager and when technical assistance is required, support is delivered by a named engineer – you’re more than just a ticket in a queue.
Whether you need a simple, packaged solution to help you get off the ground or something more complex and tailored to support business growth – we’ve got you covered.
The Firstserv commitments
Firstserv is comprised of dedicated, passionate people that combine technical excellence with vertical expertise and a focus on guiding our clients throughout their digital transformation journeys.
It’s our job to deliver the thought leadership and guidance that enables our clients to get technology working for their organisations – not the other way around. By dedicating ourselves to working collaboratively and retaining a thorough understanding of the industries in which we operate, we demonstrate the credibility, trust and track record that makes Firstserv the secure, cloud-led technology partner of choice for organisations throughout the UK public and private sectors.
Managed services
Our Managed Services offerings allow our clients to fully outsource their IT system management and support, enabling them to focus on their core business deliverables, safe in the knowledge that their systems are secure and running optimally. Our centralised Service Desk delivers IT incident resolution to businesses throughout the world, operating on a 24×7 basis and staffed by a team of highly qualified, experienced first, second- and third-line engineers.
Our IT Managed Services suite delivers continuity and security through a range of best-in-class vendors, all managed by specialist product teams. We implement and manage antivirus, backup, disaster recovery, mail and web security, remote system monitoring and management on behalf of our clients.
These services integrate seamlessly, allowing our clients to benefit from the highest levels of performance, uptime, security, and availability, all with minimal management overheads.
Managed solutions
Working with companies across sectors to deliver effective online content, building brand reputation and customer loyalty.
Choosing the right partner to help you find the right Cloud Strategy for your business is as important as actually defining that Strategy. Firstserv has the Pedigree, the expertise, the vision, and the network to be your trusted partner in the Cloud.
It’s our job to deliver the thought leadership and guidance that enables our clients to get technology working for their organisations – not the other way around. By dedicating ourselves to working collaboratively and retaining a thorough understanding of the industries in which we operate, we demonstrate the credibility, trust and track record that makes Firstserv the secure, cloud-led technology partner of choice for organisations throughout the UK public and private sectors.
At Firstserv, we work with our clients to not only help them on their digital transformation journey but also to find the best cloud fit for their business. Whether you need a multi-tenant, private, public or a combination of the two via hybrid or multi-cloud environments, Firstserv has a solution to fulfil your business’ needs. We deliver and manage best-of-breed cloud services.
Beyond our core Infrastructure as a Service (IaaS) capabilities, Firstserv offers additional Business Continuity services, including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), as well as a range of managed service offerings to provide you with as much support as you need for your infrastructure.
All of Firstserv’ cloud services offer 24×7 monitoring and technical support from our UK-based, in-house Support Team providing access to technical expertise whenever you need it. As with all of our offerings, whatever your business needs, we’re here to help.
A G-Cloud 13-approved supplier
Firstserv is a government-approved supplier through the G-Cloud 13 framework, enabling public sector departments to purchase our compliant cloud hosting solutions with ease, speed and confidence.
All services delivered through the G-Cloud-13 framework are aligned to the objectives of UK public sector organisations, whether it’s achieving cost savings whilst benefiting from industry-leading cloud services, enhancing cyber security whilst operating in today’s increasingly hostile digital landscape, or improving citizen services through secure, agile productivity tools.
Sebastian Tyc, CEO, said: “At Firstserv we have enabled many organisations to realise their cloud ambitions using our Cloud Adoption Framework. We springboard workloads safely from legacy on-premises data centres to cutting-edge public, private and hybrid cloud environments.”
Key services offered by Firstserv in the Cloud Support category include:
- Public Cloud Migration:
- Firstserv Public Cloud Migration offering is focussed around migrating a customer’s existing environment into public cloud for efficiency, automation and innovation resulting in improved business
- Cloud Assessment:
- Firstserv Cloud Assessment facilitates building a data-driven solution proposal to migrate and transform existing infrastructure workloads to the Cloud (public, private or hybrid) or between Clouds for optimal business outcomes and efficiency.
- Cloud Support:
- Firstserv Cloud Support offering is focussed on managing and supporting customer environments on public cloud, optimised for the best possible business outcomes while conforming to best practice
