With over 10 years of experience of working with the NHS, our digital healthcare technology has been tried, tested and proven – and now, over three million patients across the UK use it
We support over 50 NHS trusts in England, the five Health and Social Care Trusts in Northern Ireland and we have a national agreement with National Services Scotland to deliver remote patient monitoring services across their fourteen health boards.
All our digital healthcare services are co-designed with the NHS and with input from clinicians and users. We work with NHS organisations to build new services and we also have a library of over 150 existing services. These can be adapted to suit the needs of our customers and their populations.
We support vulnerable high-risk patients, including those in care homes, and patients living with long-term conditions such as respiratory diseases and heart failure. We also support patients with short-term conditions including hypertension monitoring.
Intensive care home resident monitoring
Our digital care home service can be used to intensively monitor care home residents discharged from hospital. It gives care home staff reassurance that help is at hand, improves communication between health and social care, and reduces the need for healthcare staff to visit the home.
Patients use devices to measure their vital signs and submit their readings to their healthcare team on a regular basis via a communication channel of their choice. In addition, we can provide patients with wearables that continuously monitor and report vital signs.
Clinical teams are able to view patient readings through the Inhealthcare clinician dashboard and are alerted when patients move outside of agreed parameters or set algorithms such as NEWS2.
This helps to identify, in a timely manner, when a patient may be deteriorating and to prioritise patients who need urgent treatment. This helps to increase the productivity of healthcare professionals as they are able to remotely triage patients and only need to intervene when a person requires help.
It means that they can access relevant information quickly and effectively which supports better decision-making for workflow and capacity management across primary and urgent care.
Providing care outside of traditional settings
By providing care outside of traditional settings, our digital healthcare services help to cut costs and increase capacity in the NHS by easing pressures on clinicians, easing waiting list pressures, reducing hospital admissions, freeing up inpatient capacity and improving access to diagnostics and treatments.
Our easy to use digital healthcare services also provide a wide range of benefits to patients. Patients feel reassured and cared for because they know they’re being monitored on an on-going basis.
Regular self-monitoring and self-assessment enables the early identification of patients requiring interventions and conversely there are no unnecessary interventions for those who show no sign of deterioration and simply continue to self-manage.
What’s more, digital healthcare gives patients a choice about how they receive their healthcare. Enabling patients to monitor their condition at home, rather than in a clinical setting, is convenient and cuts out unnecessary and time-consuming travel and associated costs.
Our digital healthcare services enable patients to take a more active role in the management of their health, and to have more control of their care whilst remaining under the remote supervision of their care team.
This preventative care can improve patient outcomes and free up appointments for more acute patients by reducing the burden on both GP practices and hospital clinicians
Nobody should be excluded from digital healthcare because of the access they have to technology
For digital health to be truly inclusive and accessible to all patients, the full choice of communication channels for patients to submit their readings to healthcare professionals must be available – simply providing an app is not enough.
At Inhealthcare we offer the full choice of communication channels for patients. Options include smartphone, apps, emails, online portal, video conferencing and Amazon Alexa as well as text messages, automated calls and the ability to speak to someone on the telephone and give staff readings to input manually.
Providing all these channels, including landlines, enables patients without the internet or smartphones, as well as those who are not tech savvy or live in rural locations, to access digital care.
Integration is key to remote patient monitoring. Without integration with clinical systems and without the ability to share data with the right professionals via the right systems at the right time, the efficiencies of digital are lost.
At Inhealthcare we offer unparalleled integration with national GP and hospital systems, including GP Connect, MESH, SCI Store, NHS Spine, EMIS Web and SystmOne.
We also integrate with NHS login to make it quicker and easier for patients to access their services, and with Spine to validate NHS numbers and retrieve latest patient demographics. We provide open and published APIs for connecting to third party systems.
