Netcall is a leading provider of AI-powered process automation and customer engagement software solutions that deliver significant change fast and huge cost savings
Using advanced, AI-powered technology, Netcall provides versatile, high-impact technology solutions for process automation and customer engagement. Put simply, we’ll help you to achieve your organisation’s goals faster by enabling meaningful customer, patient and citizen experiences and better support for your staff.
Our Liberty Platform provides organisations with the tools to digitise end-to-end services and harness the power of AI – in many cases, funded through savings on things they already pay for.
Use cases
Leading organisations, such as The Rotherham NHS Foundation Trust, University Hospitals Sussex, Cumberland Council and Adur & Worthing Councils are already streamlining workflows and improving engagement with our technology.
In fact, 75% of NHS Trusts and 1 in 3 councils trust our solutions. By driving digital self-service, we enable these organisations to create greater capacity and efficiency – automating key processes and significantly reducing call volumes and wait times in contact centres.
Our customers view us as genuine partners. We’re personable, responsive, practical and totally committed — from design and delivery, to training and support — building long-term relationships, project after project.