Skillsoft, a leading platform for learning experiences, conducted a groundbreaking study on the impact of generative artificial intelligence (GenAI) on job roles
The study surveyed over 350 learning and development (L&D) professionals in the UK and Germany, revealing their proactive measures to address the skills crisis amid the rapid expansion of technologies like GenAI.
Generative artificial intelligence potential
The survey unveiled that an astonishing 96% of professionals anticipate a profound influence of GenAI on job roles, demonstrating a widespread recognition of the transformative potential of artificial intelligence across industries.
In response, L&D professionals are taking strategic measures to navigate this evolving landscape.
They are actively developing essential soft skills, building strong professional networks, and honing expertise in other technical domains.
Only 37% of respondents reported receiving AI training in the past year
These actions signify a proactive approach to remaining competitive and adapting to the changing demands of the modern workforce.
Despite these proactive measures, the survey highlighted a concerning gap in AI training within organisations. Only 37% of respondents reported receiving AI training in the past year.
Closing the AI skills gap: Ethical and productive utilisation
This highlights the urgent need for organizations to support their employees in acquiring AI skills. The emergence of GenAI tools like ChatGPT underscores the necessity of upskilling the workforce to effectively and ethically utilise AI.
To address this challenge, organisations must align skills development initiatives with business requirements and anticipate future needs.
The survey emphasised the importance of a strategic approach to upskilling, considering the rapid advancements in technology.
Agata Nowakowska, AVP EMEA at Skillsoft, stressed the critical nature of equipping workers with necessary AI skills for productive and ethical utilisation.
Key insights from the survey revealed that respondents identified leadership skills and soft skills like communication and problem-solving as the most significant skills gaps, surpassing technology skills.
Leadership skills were deemed crucial for future organisational success, followed by data analytics and cybersecurity.
L&D challenges & UK-Germany skills divergence revealed
The most effective learning formats for upskilling included coaching or mentoring, digital learning, and microlearning.
A blended learning program combining various formats was considered most effective.
L&D teams face challenges such as limited budgets, fostering learning engagement, and keeping up with evolving skilling requirements.
While 82% believe their L&D programs align with business strategy, 56% acknowledge room for improvement. L&D professionals seek greater interest and investment from business leadership, improved team bandwidth and availability, and clearer priorities and focus to enhance alignment.
The survey also highlighted divergences between the UK and Germany.
In the UK, there is a significant shortfall in AI skills, with 63% reporting a lack of AI training in the past year.
In contrast, Germany shows a different narrative, with a mere 20% perceiving AI as a skills gap and over half having received comprehensive AI training.
Robotics role in shaping the future
UK respondents expressed a stronger belief in the pivotal role of AI in shaping the future, while German organisations exhibited greater confidence in their commitment to enhancing AI skills.
These findings emphasise the urgent need for the UK to bridge the AI skills gap and invest in comprehensive training initiatives.
As the digital landscape continues to evolve, nurturing a skilled workforce proficient in AI is crucial for national competitiveness and unlocking the transformative potential of this technology.
