Interested in learning how to build better relationships with citizens through effective citizen communications? Elspeth Bond, Marketing Executive at Synertec Ltd, guides us through this process.
Text, email or letter? Jonty Fletcher, Marketing Manager at Synertec Ltd, focuses on the benefits and challenges of adopting multi-channel communications.
Student success means ensuring every student is given the opportunity to become the best student – and individual – they can be. Here, Dr David Grey Dr Rachel Maxwell discuss why a personal tutoring system without students at its heart is not fit for purpose.
In today's fiercely competitive business landscape, the path to success lies in creating remarkable customer experiences. Unhappy customers will vote with their feet, often without sharing what has led them to move away from a particular organization.
ICS.AI and NTT are transforming UK local council communication with Phone-based Voice AI, addressing challenges in resident engagement across various community services.
The user experience is key to sufficient and operational digital public services, with the potential to reimagine communications and marketing opportunities.
Mission impossible? Nokia and AST SpaceMobile are partnering to increase mobile connectivity around the world. In this article, we’ll explore how these companies plan to expand global coverage.
Most people are familiar with the saying “to have all your ducks in a row” - everything properly organised and under control. However, when it comes to telecoms, this is rarely the case.
Worldwide and national crises and political unrest can threaten any organisation, no matter how healthy it is, here's how to deal with it in your company.
