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Customer Service Related News

low code
Technology

Low-code helps UK councils to digitally transform and abandon legacy IT systems

Eskarina Handley -
0
customer service job
Workplace

How local government organisations can streamline HR processes

Eskarina Handley -
0
Electric Vehicle charging on street for carbon net-zero emissions, in UK
Sustainable Development

Helping the public sector get on the road to carbon net-zero

Eskarina Handley -
0
Corridor of colourful data centres, servers, supercomputers
Technology

Micro data centres: exploring the increasing demand

Freya Thomson -
0
cyber security internet and networking concept
Digital Transformation

CyberCX added as a supplier on Crown Commercial Service

Eskarina Handley -
0
Cloud computing and social network interface on a laptop, tablet and smartphone screen
Digital Transformation

The updated changes to CCS Digital Outcomes and G-Cloud 13

Eskarina Handley -
0
emerging health concerns, diagnostics
Health & Social Care

Novacyt is powering ahead and tackling emerging health concerns

Eskarina Handley -
0
consumer expectations
Technology

National Customer Service Week: Changing consumer expectations

Steph Carpenter -
0
voice of the customer
Technology

CX: Voice Of The Customer: Are You Listening?

Steph Carpenter -
0
login experience
Technology

Consumers would abandon online services with a poor login experience

Steph Carpenter -
0
quality data
Technology

Why organisations need to address data management

Steph Carpenter -
0
social responsibility of business
Finance

‘Capital has no responsibility toward humans or the planet’

Steph Carpenter -
0
online presence
Technology

The importance of a complete online presence for businesses

Steph Carpenter -
0
integrated digital services
Technology

Delivering modern and efficient integrated digital services

Steph Carpenter -
0
customer engagement
Technology

Why public sector organisations need to offer boundless engagement

Steph Carpenter -
0
personalised customer experience
Finance

Delivering a personalised customer experience post-lockdown

Steph Carpenter -
0
customer centric service
Technology

Using customer centric service design to improve public sector services

Steph Carpenter -
0
great customer experience
Technology

Great customer experience: Focus on the core issues

Steph Carpenter -
0
exceptional customer service
Workplace

The art of delivering exceptional customer service in times of crisis

Steph Carpenter -
0
digital change, CRM,
Technology

Why the right CRM system is vital to driving digital change

Steph Carpenter -
0
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