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Customer Service Related News

reshape the economy
Finance

Reshaping the economy to put people first

Steph Carpenter -
0
online visibility
Finance

How brands can leverage online visibility during a crisis

Steph Carpenter -
0
Public service sector
Technology

Public service sector must embrace omnichannel tech to satisfy millennials

Steph Carpenter -
0
digital transformation transition
Technology

Five steps to a successful digital transformation transition in 2020

Steph Carpenter -
0
Customer rating review systems
Government

Customer rating review systems and UKAS accreditation

Steph Carpenter -
0
omnichannel retail challenges
Blockchain

Blockchain: A magic wand to omnichannel retail challenges?

Steph Carpenter -
0
voice biometric technology
Technology

How voice biometric technology is transforming modern contact centres

Steph Carpenter -
0
customer-centric
Government

The evolution of local authorities: Transforming to become more customer-centric

Steph Carpenter -
0
pensions industry
Technology

Driving business with data: Revolutionising the pensions industry

Steph Carpenter -
0
self-service
Government

How to build a successful customer self-service strategy

Steph Carpenter -
0
civica digital
Government

South Gloucestershire and Civica Digital partner to drive digital agenda

Steph Carpenter -
0
financial service firms
Finance

UK financial service firms falling behind global rivals

Steph Carpenter -
0
The Second Payment Services Directive
Finance

The Second Payment Services Directive: a game-changing regulation

Steph Carpenter -
1
communication with customers
Finance

Banks to address the need for better communication with customers

Steph Carpenter -
1
service desk
Government

How can a Service Desk improve Government?

Ciara Ruane -
0
Austerity revolutionising customer service delivery in councils
Government

Austerity revolutionising customer service delivery in councils

Laura Evans -
0
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