Public Sector

How AI is being used to transform public services in the UK

New records show the role AI and algorithm tools play in the Government and how they contribute to change within the public sector.

How can the public sector close the digital skills gap

Digital skills are critical to the future of the UK’s economic growth and delivery of public services, so how can we bridge the digital skills gap?

Central governments need to bet big on digital public services and data literacy

The efficient delivery of digital public services is a growing priority for central governments in response to evolving citizen needs.

Why local governments need a Total Experience model for service delivery

Local government is all about people. But right now, it’s struggling to deliver the best experience in service delivery for citizens and employees alike.

Public sector decarbonisation: Navigating PSDS funding

Steve Wilkinson, Head of Commercial Projects at Cenergist, explores public sector decarbonisation, in particular, how organisations can successfully navigate PSDS Funding.

Health & Human Services organisations: Are your HHS leaders strong enough?

Public Sector Health & Human Services leaders, or HHS leaders, need their operations to be aligned with experimentation and learning to lead transformational change.

Why must the public sector move to cloud services?

The public sector must move to cloud services or risk falling behind the digital revolution currently underway.

Public sector data under real threat from cybercriminals

Public sector data is becoming increasingly threatened by cybercriminals and needs better protection. New approaches are needed to keep data safe, AJ Thompson, CCO of Northdoor Plc argues.

Artificial Intelligence in the UK

Professor Jon Crowcroft FRS FREng, co-founder of iKVA, Researcher at Large, at The Alan Turing Institute and Professor of Communication Systems at Cambridge University’s Computer Laboratory, provides his view on Artificial Intelligence in the UK.

How planners can meet net zero and carbon neutral targets

Graeme Cooke discusses how planners can prepare for the impact of extreme environments and meet net zero and carbon neutral targets.

How Open Banking can improve customer engagement in the public sector

With over six million UK users, it’s safe to say that open banking is no longer in its infancy, but how can we use it to improve customer service?

Public sector digital transformation: opportunities and challenges

Public sector digital transformation presents a multitude of opportunities, but with that technological expansion come challenges; let's explore a few.

Public and private sector cooperation is vital in controlling cybersecurity threats

The recent cybersecurity threats on the U.K.’s national health service (NHS) demonstrate the necessity for better national protection against cyberattacks.

How Glasgow City Council and others are tackling sustainability

Craig McKendrick, Business Development Manager at IES, discusses how Glasgow City Council and other Scottish councils are tackling climate change in the built environment.

Promoting wellbeing in Telford and Wrekin Council

Thomas Cox, Communications Officer at Telford and Wrekin Council, discusses the importance of a wellbeing initiative for Telford and Wrekin's residents.

Designing digital solutions to drive positive change in society

Digital solutions can enable government organisations to reach a wider number of people, provide a better experience for service users, and make the organisation more efficient.

5 Ideas on how local government can support local business

The SMEs sector decreased in both number and turnover and most of the business owners are not overly optimistic looking forward and plan to downsize their businesses.

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Latest Academic Articles

The latest academic articles from key research stakeholders