Public Sector

How AI is being used to transform public services in the UK

New records show the role AI and algorithm tools play in the Government and how they contribute to change within the public sector.

Public service sector must embrace omnichannel tech to satisfy millennials

Valur Svansson, principal consultant at IP Integration, discusses why the public service sector must embrace tech and offer customers alternative methods of communication at a time when millennials are afraid of speaking over the phone.

Public sector market awarded £93 billion worth of contracts in 2019

Despite the uncertainty with Brexit, in 2019 the public sector market grew by 17% and awarded £93 billion worth of contracts, according to a report by Tussell.

Buying innovation in the public sector

Iain C. Steel, Chief Procurement Services Officer and Caroline Ramsay, Partner at UK law firm TLT LLP detail here their thoughts on buying innovation in the public sector.

Economic development in the UK: Local authority funding is a crisis of our making

Nigel Wilcock is Executive Director of the Institute of Economic Development and argues that local authority funding is a crisis of our making.

Service over systems: Freeing the bureaucracy in public service

Dr Philip Whiteman, Lecturer in Public Policy and Administration, University of Birmingham, explains what it takes to become a public servant today, in an environment free from rigid bureaucracy.

The EU Web Accessibility Directive: A practical guide for the public sector

Emily Coward, Head of Development at Microserve, discusses what the EU Web Accessibility Directive is and what public sector organisations need to know.

Has the public sector remote working revolution really been effective?

David Beggs, practice director at Managementors, explores just how successful public sector remote working has really been for productivity.

Black Swans in Public Administration: Rare Organisational Failure with Severe Consequences

A DFG-project run by Professor Wolfgang Seibel, University of Konstanz, Germany, called “Black Swans in Public Administration: Rare Organisational Failure with Severe Consequences” is explained here in detail.

Harnessing crucial insights from legacy data in the public sector

Here, Chris Cherry discusses some insights that can be seen from the use of legacy data in the public sector.

International Day of People with Disabilities: Understanding public sector digital accessibility

Ross Linnett, Founder and CEO of Recite Me, looks at what public sector bodies must do in 2020 to comply with the UK’s digital accessibility laws.

Keeping hackers out and costs low: Cyber security in the public sector

Kieran O’Driscoll, Public Sector Business Lead at CyberArk discusses the challenges faced by public sector firms when it comes to balancing cost-effective cyber security with the need to secure the personal details of millions of UK citizens.

Whistleblowing policy in the public sector

Andy Shettle discusses whistleblowing policy in the public sector, from the current level of transparency to how to create an efficient infrastructure.

G-Cloud: A cloud computing services framework for the UK public sector

Kevin Todd, Commercial Agreement Lead - G-Cloud, CCS, provides insight into G-Cloud, a cloud computing services framework for use by the UK public sector.

Boosting UK public sector delivery with robotic assistance

Business Systems UK’s Will Davenport explains why software designed to automate routine operations could be a real help for a cash-starved UK public sector.

Edtech policy is failing globally

Edtech policy is failing globally and needs a ‘critical update’, finds the new report by Varkey Foundation’s Atlantis Group.

Data operations: Is cost the downfall of government digital transformation?

Here, the argument is made for why a new approach to storage can help accelerate the strategy behind government digital transformation.

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Latest Academic Articles

The latest academic articles from key research stakeholders