Valur Svansson, principal consultant at IP Integration, discusses why the public service sector must embrace tech and offer customers alternative methods of communication at a time when millennials are afraid of speaking over the phone.
Despite the uncertainty with Brexit, in 2019 the public sector market grew by 17% and awarded £93 billion worth of contracts, according to a report by Tussell.
Iain C. Steel, Chief Procurement Services Officer and Caroline Ramsay, Partner at UK law firm TLT LLP detail here their thoughts on buying innovation in the public sector.
Dr Philip Whiteman, Lecturer in Public Policy and Administration, University of Birmingham, explains what it takes to become a public servant today, in an environment free from rigid bureaucracy.
Emily Coward, Head of Development at Microserve, discusses what the EU Web Accessibility Directive is and what public sector organisations need to know.
A DFG-project run by Professor Wolfgang Seibel, University of Konstanz, Germany, called “Black Swans in Public Administration: Rare Organisational Failure with Severe Consequences” is explained here in detail.
Kieran O’Driscoll, Public Sector Business Lead at CyberArk discusses the challenges faced by public sector firms when it comes to balancing cost-effective cyber security with the need to secure the personal details of millions of UK citizens.
Andy Shettle discusses whistleblowing policy in the public sector, from the current level of transparency to how to create an efficient infrastructure.
Kevin Todd, Commercial Agreement Lead - G-Cloud, CCS, provides insight into G-Cloud, a cloud computing services framework for use by the UK public sector.
Business Systems UK’s Will Davenport explains why software designed to automate routine operations could be a real help for a cash-starved UK public sector.