Public Sector

Harnessing the power of subscribers and data in the public sector

In an era of digital transformation, the public sector has an unprecedented opportunity to connect with citizens in meaningful ways. From our perspective, being able to give public sector leaders more understanding of the importance of utilising subscribers and better leveraging their data for future engagement is key.

How GDS is transforming services and building digital capability across the public sector

Kevin Cunnington, Director General of the Government Digital Service (GDS) explains how the organisation is transforming services and building digital capability across the public sector in the UK.

Artificial intelligence revolution: Can we trust AI in UK Government?

Civica recently sat down with central government leaders to discuss whether the public sector is prepared for the artificial intelligence (AI) revolution and the ethics behind the technology. Steve Thorn, Executive Director, Civica shares his views from the event.

£250,000 boost for broadband in conference centres

Tourism Minister Rebecca Pow launched a competition to boost broadband in conference centres across the UK.

In a perfect partnership: How councils can get the most out of a tech provider

London Borough of Barking and Dagenham Council’s Cassandra Phillip lists the key steps to creating a successful partnership with a technology provider.

Wider Public Sector Legal Services (RM3788)

Mark Jones, Commercial Agreements Manager in Legal Services at the Crown Commercial Service discusses the Wider Public Sector Legal Services (RM3788).

How can the cloud build more innovative public services?

Here, Harold de Neef from Civica describes the 'Uberisation' of services, aka how innovative public services can be implemented by the cloud.

What does public sector connectivity mean today?

Paul Doe, Regional Director, MLL Telecom discusses how public sector connectivity means so much more to local councils than increased bandwidth, looking at how local government can tailor the procurement process to make the most of connectivity contracts to benefit local citizens.

Mastering cloud: The public sector’s gateway to AI

Chris Bartlett, Business Unit Director Public Sector at SoftwareONE discusses how mastering cloud will be the first critical step in the UK public sector’s widespread adoption of AI.

Data-enabled informative decision making in the public sector

Here, Shaun Collings details why leveraging relevant data, enhancing citizen trust and transforming data structures are key to data-enabled informative decision making.

Diplomacy and tact in cross-border contract exits

Here, David Vaughan and Sneha Nainwal illuminate what really happens in the geopolitical shifts between countries: they discuss changes of government, the complexities of foreign law, and exiting binding cross-border contracts.

The evolution of local authorities: Transforming to become more customer-centric

Propelled by new technologies and changing consumer attitudes, local government as with many other public sector services is looking at ways to become more customer-centric. Yet what does this mean in practice and how exactly can it be achieved?.

New report urges Government to improve its digital capabilities

A Science and Technology Committee report has concluded that the Government must improve its digital capabilities in order to enhance the relationship between citizens and the State.

Government must make AI systems transparent to build trust

Nisha Deo, Policy Lead at Rainbird discusses why Government must turn artificial intelligence (AI) from a ‘black box’ into a 'glass house' in order to build trust.

Future-proofing the skills of public sector technology professionals

SolarWinds IT Trends Report 2019[1] suggests that public sector technology professionals have a growing desire to utilise their expertise and focus on their career-based learning in order to play a bigger role in their organisation.

Speeding up results in the public sector with data science

Emma Tomkins, Public Sector Specialist, SAS UK highlights instances where data science has improved citizen outcomes within the public and private sectors, here.

Challenges in using data across government

The National Audit Office (NAO) has published a report examining how government uses data to implement its policies and reform public services.

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Latest Academic Articles

The latest academic articles from key research stakeholders