Public Sector

Overcoming legacy tech challenges to unlock public sector productivity

Mark Gannon, Director of Client Solutions, and John Clarke, Head of Healthcare Solutions at Netcall, discuss legacy tech issues in the public sector and the practical steps organisations can take to improve digital services.

Placecube asks: What does your digital place look like?

Jason Fahy, Chief Executive Officer at Placecube, explains how the public sector is using its open-source, low-code, Digital Experience Platform, Digital Place, to accelerate its digital transformation.

Utilising frameworks to leverage the best hybrid communication suppliers

Nicki Newburn from, CFH Docmail Ltd, highlights utilising frameworks to leverage the best hybrid communication suppliers.

Why mobile device management security is a must for the public sector

Learn why Mobile Device Management security is crucial for government organizations, ensuring strong protection and smooth device operations. Find out why it matters and get crucial insights for a secure mobile device setup.

Public sector trend predictions 2024: Addressing challenges and embracing innovation

In an ever-shifting landscape of public governance and services, the year 2024 promises to bring about notable transformations and challenges for the public sector. As we explore the public sector trends across different facets of the public sector, the common thread is the call for adaptability and innovation.

Digitally transforming Crown Commercial Service’s with CFH Docmail Ltd

CFH Docmail Ltd named as Hybrid Mail, Digital, and Transformational Communications Supplier on Crown Commercial Service Framework.

Navigating the public sector staffing crisis: A call for sustainable solutions

The public sector faces a staffing crisis with high demand, low workforce, and recruitment issues.

Transforming public sector communication with phone-based voice AI

ICS.AI and NTT are transforming UK local council communication with Phone-based Voice AI, addressing challenges in resident engagement across various community services.

Transforming the public sector and harnessing the power of ChatGPT

The increasing use of ChatGPT and other AI-powered tools has generated significant excitement in the office - offering the potential to simplify daily tasks for employees.

Public sector decarbonisation: Demand management and renewables agreement

Crown Commercial Service unpacks enabling public sector decarbonisation by focusing on the new Demand Management & Renewables agreement.

Why the public sector must embrace digital tech to stimulate economic development

Paul Frainer, a Director of the Institute of Economic Development and Partner Local Government at TPXimpact, explores why the public sector must embrace digital tech to stimulate economic development.

Powering up data for future public services

Data is the foundation for the next generation of public sector services. Civica’s Jeff Hewitt discusses how to make the most of this valuable asset.

Research and innovation investments in Norway

Open Access Government explores the importance of funding research and innovation investments in Norway for the future of sustainability and technology.

DVLA digital services under review to improve “antiquated” operations

DVLA digital services are set to receive a review from the UK government to address the outdated use of legacy tech and the need for improved digital platforms.

Closing the gaps in the cashless economy

What must governments do to transition to the cashless economy? Policymakers need to address issues by protecting access to cash and to the financial system.

Digital transformation: Legacy ICT challenges

Crown Commercial Service (CCS) technology experts discuss how public sector customers can overcome some of the challenges associated with legacy ICT and outline a better way forward towards digital transformation.

39% of public sector workers consider quitting due to a lack of collaborative tech

A lack of collaborative digital tools and technology is affecting the productivity of almost half of public sector workers, who are struggling when working from home.

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Latest Academic Articles

The latest academic articles from key research stakeholders