Public Sector

Harnessing the power of subscribers and data in the public sector

In an era of digital transformation, the public sector has an unprecedented opportunity to connect with citizens in meaningful ways. From our perspective, being able to give public sector leaders more understanding of the importance of utilising subscribers and better leveraging their data for future engagement is key.

Digital transformation: Legacy ICT challenges

Crown Commercial Service (CCS) technology experts discuss how public sector customers can overcome some of the challenges associated with legacy ICT and outline a better way forward towards digital transformation.

39% of public sector workers consider quitting due to a lack of collaborative tech

A lack of collaborative digital tools and technology is affecting the productivity of almost half of public sector workers, who are struggling when working from home.

Digital transformation in the public sector: A human-centric approach is non-negotiable

Public services face financial constraints and a need to catch up with digital transformation in the public sector to match the private sector's digital...

Cybersecurity solutions for governments and public sector bodies

In today’s tech-reliant economies, governments and public sector bodies need significant cybersecurity solutions for assets critical to the safe and effective functioning of a country.

It’s time for managed services to start delivering for users

Managed services as a means of outsourcing to reduce cost and improve the performance and support of live services, promises so much but, sadly, often fails to live up to expectations.

National fraud initiative (NFI) creditors – “claim, vet and match”

Ray Dorney talks us through Rockford Associates Limited’s Accounts Payable Recovery Audits used to detect and prevent overpayments in the public sector and beyond.

Heat pumps in healthcare are the catalysis for a net-zero NHS

Paul Burnett, MD and Co-Founder at Asset+, a Johnson Controls Company, explores how UK healthcare can benefit from the Public Sector Decarbonisation Scheme and the efficiency, sustainability, and financial gains of moving to heat pumps in healthcare.

Capitalising on renewable heating and the power of heat pumps

Martin Fahey, Head of Sustainability for Mitsubishi Electric UK & Ireland, explains how we can efficiently enter the renewable heating market with heat pumps to reduce emissions.

Driving innovation and efficiency in UK public sector procurement

With digital transformation emerging as a catalyst for driving public sector procurement practices, we examine how technology and software continues to change the world around us.

Driving innovation and efficiency in UK public sector procurement

With digital transformation emerging as a catalyst for driving public sector procurement practices, we examine how technology and software continues to change the world around us.

Adopting a digital-first public sector service approach

James Johns, a CX Consultant at Route 101 Ltd. discusses scaling up a digital-first public sector approach to service.

Balancing data sovereignty and user experience: Lessons from the private sector

The government needs to take learnings from the private sector on how it can better balance data sovereignty and user experience by building data products around citizen services.

The roadmap for digital and data and its influence on public sector tech goals

In June 2022, the UK government laid out its 2022 to 2025 roadmap for digital and data, emphasising 'transforming for a digital future'. How will this impact the public sector?

New UK and Switzerland agreement will allow professional qualifications to be recognised

This significant accord serves to officially recognise and validate professional qualifications obtained in the United Kingdom within the borders of Switzerland.

CCS Mobile Voice and Data Services agreement update

CCS provide an update on the Mobile Voice and Data Services agreement, illustrating the broader aim to enable the best pricing on core services for the public sector.

It’s a speed thing: Public sector digital transformation

Public sector digital transformation has been a slow and challenging process. Exacerbated by a lack of funding, many agencies struggle to maintain legacy IT infrastructures, or upgrade them.

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Latest Academic Articles

The latest academic articles from key research stakeholders