Public Sector

How AI is being used to transform public services in the UK

New records show the role AI and algorithm tools play in the Government and how they contribute to change within the public sector.

How can human-centered design improve the public sector service experience?

We are beginning to see more government agencies reassess their current systems and turn to human-centered designs to improve their public sector service experience.

Public sector achievements: Becoming a key driver of change

To prevent progress from slipping backwards, it’s important to reflect on public sector achievements and how it can maintain the tempo of transformation in the workplace.

Earth Observation data to be introduced in 35 public sector bodies

Public services like land use, environmental monitoring and emergency response could all be improved with the adoption of Earth Observation data.

How to reduce operational costs while accelerating decarbonisation of fleets

The public sector must tread a careful line between saving money and increasing the decarbonisation of fleets, here’s how Shell Fleet Solutions think we can do it.

UK’s safer AI taskforce receives £100 million in funding

The UK government deliver £100 million in funding for a foundation model AI taskforce to promote safer artificial intelligence and increased regulation.

Supporting vulnerable people with easier public sector payments systems

Andrea Dunlop, Managing Director at Access PaySuite, offers her advice on how the government can improve public sector payments systems.

Creating greater social value in Housing Associations

How can Housing Associations create and increase their social value during economic uncertainty? Payment providers could gauge affordability and prioritise debt avoidance.

Why government agencies need decision intelligence to reach data-driven objectives

Decision Intelligence helps government agencies to unify their data and improve mission-critical decision-making to drive better services.

Shell fleet solutions: Fleet decarbonisation report and exploring framework compliant routes to fleet electrification

A recent report from Shell and Deloitte, ‘Navigating Fleet Decarbonisation: A Guide to Driving a Successful Transition’, highlights the importance of electric vehicles (EVs) as a route to decarbonisation for fleets everywhere, but how straightforward is the transition?

One year on since the UK Government’s ‘Transforming for a digital future’ policy paper

As we approach the one-year anniversary of the UK Government's 'Transforming for a digital future' policy paper, David Palmer discusses what we have learnt.

Risk, resilience, and security – the three key functions of public safety technology

Controlling public safety is a major concern of governments, and that's where public safety technology comes in.

Missing in action: Why do government bodies lose so many devices?

Government bodies are targetted by cyber criminals intending to steal sensitive data or launch a disruptive ransomware attack, says Jon Fielding.

How to improve security with an employee emphasis

We must improve security because the impacts of human error on cybersecurity can be immense, and one small slip-up can have disastrous impacts.

Why are multi-disciplinary teams vital in public service delivery?

One of the reasons the UK became a world leader in digital government services was the work of multi-disciplinary teams across the government.

CCS could save the public sector over £2 billion with its Energy 2 agreement

Crown Commercial Service (CCS) released their new Energy 2 agreement, expected to supply up to £51 billion of electricity and gas to the public sector.

Are your processes right and do your people follow them?

With a former public sector background, Patrick Parker (Director at CGR Ltd) reflects on the benefits of bringing your process flow out of diagrams & policies into living collaborative systems.

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Latest Academic Articles

The latest academic articles from key research stakeholders